How to Order
Ordering in our e-shop is very simple.
Select the desired quantity of a product and click the “Buy” button. The product will be added to your cart. You can then either continue shopping or proceed to checkout to select your payment method and complete your order.
Once you place your order, it will be recorded in our system and you will automatically receive a confirmation email with all details at the address you provided.
If you do not receive this email, please contact us.
We process all orders within 24 hours of receipt, and they are shipped on the following business day.
Payment & Shipping Terms
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Goods are shipped exclusively via PPL courier service.
Warranty Conditions
We are responsible for manufacturing defects in accordance with the provisions of the Civil Code and Commercial Code.
Unless otherwise stated, the warranty period is 24 months.
The warranty does not cover defects caused by improper handling or wear and tear resulting from normal use.
Returns & Complaints
Unless otherwise agreed, complaints are handled at the operator’s registered office. Complaints are processed in accordance with the Civil Code, Commercial Code, and the Consumer Protection Act.
Right of Withdrawal
In accordance with Act No. 367/2000 Coll. of 14 September 2000, customers have the right to withdraw from the contract and return goods within 14 days of receipt of the shipment, without giving any reason and without penalty.