After you place an order in our e-shop, the order will be received in our system and a confirmation email with all the information will be sent to the email address you provided. If you do not receive this email, please contact us at our email address. We will process your order within 24 hours of receipt and ship it on the next working day.
Payment Terms
Goods are sent exclusively via the PPL delivery service.
Warranty Conditions
We are responsible for manufacturing defects in accordance with the provisions of the Civil Code or Commercial Code. Unless otherwise stated, the warranty period is 24 months. The warranty does not cover defects caused by improper handling or wear and tear resulting from normal use.
Complaints
Unless otherwise agreed, complaints are handled at the operator's registered office. Complaints are governed by the Civil Code, the Commercial Code, and the Consumer Protection Act.
Withdrawal from Contract
In accordance with Act No. 367/2000 Coll. of 14 September 2000, the customer may withdraw from the contract and return the goods without giving any reason or incurring any penalty within 14 days of receiving the shipment.
How to shop
Ordering in our e-shop is very simple. Just select the quantity for the chosen product and click on the "Buy" icon, and the selected product will be added to the cart. You can then either continue shopping or select the payment method and fill out the order.